I wrote about this tweet on day
96 of my 100-day blog. The response I
got and subsequent conversation on twitter is summarised here, produced brilliantly
by Clare Helm.
The response, whilst containing great examples of health service providers
using social media for patient benefit, wasn’t full of a huge amount of similar
examples by commissioners. There was
however a need identified for more support for commissioners in this area. Following this Clare Helm had the idea that we could
set up an online community through Twitter for commissioners to share ideas and
spread good practise. From there @WeComissioners was born.
As part of the WeNurses family, there
will be WeCommissioners Twitter chats every two to three weeks. I’ll be supporting running this with, amongst
others the wonderful Clare Helm,
who works at NHS England supporting CCG development (although WeCommissioners
isn’t formally part of her day-job).
Our first live Twitter chat is 8-9pm 11 February. Do join us; there’s helpful info on how to
join a Twitter Chat here.
For this first @WeCommissioners
chat we want to talk about collaboration in commissioning. We intend on this chat being open to discuss
any element of collaboration that is of interest and value to you.
Commissioning has emerged as an increasingly important driver of
quality, efficiency and outcomes for patients in the past 10 years. Commissioning put simply is how we plan,
agree and monitor services; including procurement where this is needed as part
of the process. Due to the complex
nature of health and social care services, this is much more complicated in
reality. This can include a number of
inter-related activities ranging from assessing the needs of a specified
population, through the clinically based design of patient pathways, to
development and agreement of detailed service specification and contract
negotiation or procurement, which is subject to continuous quality assessment
(taken from commissioning information on the NHS England website).
To get the best outcomes for patients, to ensure
services are safe, effective, provide a valued experience and to ensure the
most effective use of public money, commissioners must collaborate. The, now not-so-new, NHS
structure means that different organisations need to collaborate to achieve
shared goals and to best safeguard the public.
Achievement of the aspirations for patients and the public described in
the respective outcomes frameworks for the NHS,
Social
Care and Public
Health require significant collaboration between organisations locally,
regionally and nationally.
Before the chat, it might be helpful start to think about the following
questions:
- what collaboration means to you;
- how commissioning organisations should collaborate;
- who should commissioning organisations collaborate with; and
- what lessons have been learnt previously about collaboration that we can benefit from?
Some further background reading that may be of interest prior to the
chat:
- Better Care Fund (previously Integrated Transformation Fund)
- Framework of Excellence in Clinical Commissioning for CCGs from NHS England
- Better Collaboration for Better Healthcare in HSJ March 2013
- Kings Fund resources on Integrated Care
- Lambeth Collaborative Commissioning Model
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